On the Horizon
Over the more than 10 years that I have known and worked with Randy, I have gained a high respect for his integrity, professionalism, and guest service practices. Randy truly "walks the talk" of operational excellence. His management firm, Horizon RV Resorts, is unique in the Campground industry because of Randy's passion to provide exceptional guest experiences. If a campground owner is looking for a management firm that really practices "hospitality", then Horizon is the only choice’
I have had the distinct pleasure of working with Randy Hendrickson and his Horizon RV Resorts staff and have been exceptionally pleased with the relationship. Randy has demonstrated a high level of integrity, passion and practical know-how, is respectful of my ideas and my brand, incredibly responsive, and is results-oriented. It is no surprise that Randy and his team are so respected in the industry – they’ve earned it.
Roadabode Productions/RV Cooking Show
I've had the pleasure of working with Randy for over 10 years in the RV industry. Specifically, we've worked together on many of his properties providing media success. Randy is a first class individual and has a first class operation and staff.
President - Texas Advertising
CEO - Texas Association of Campground Owners
Horizon RV Resorts' commitment to excellence permeates throughout the organization, from Randy's corporate team to all Resort-level personnel. Their commitment to guest satisfaction assures the RV'er of a great experience, and their commitment to operational effectiveness delivers on fiscal excellence for their managed portfolio. Randy and I have worked together to develop internet marketing programs for his business. As a result of this relationship, Randy has been influential to our business in advising us on go to market strategies with our product and services. His fair and sensible approach to business has made him a trusted source for candid, straight forward feedback which has helped our business grow. Everyone wins with Horizon RV Resorts!
I would highly recommend Randy Hendrickson and his staff of experts at Horizon RV Resorts. As we neared completion of our RV park, we knew we had a beautiful place where people would want to stay. What we didn't have was the time or expertise necessary for day-to-day operations or to successfully market the property. Partnering with Horizon made the transition from construction to grand opening seamless. Randy's vast experience and knowledge of the RV industry is invaluable, and his staff is extremely efficient and helpful. Their friendly, positive attitudes make working together a pleasure.
I've found Randy to be knowledgeable, trustworthy and reliable. His experience in the campground business and technical knowledge is unmatched in the industry, and he is truly an asset in the process of buying or selling an RV Park.
Grubb & Ellis Company | BRE Commercial, LLC
I have had the pleasure of working with Randy Hendrickson for over 5 years now. It is rare to deal with an individual that possesses the skill and experience necessary to succeed in today's business environment. Randy Hendrickson is one such individual. Whether engaging in projects ranging from financial to operations, marketing to customer relations, Randy's attention to detail and creative concepts have made him a success. We look forward to working with Randy on many projects in the future.
Mitchell S. Keller
Audio Messaging Solutions, L.L.C
Randy brings knowledge, integrity, energy and success into each of his endeavors. Due to his integrated marketing strategy and staff leadership, (his) properties produced the highest ROI in our system. Randy has invested his expertise back into the industry as an active CTPA Board Member, specifically using his marketing savvy to further the success of CTPA's campground members. The combination of his operating results and industry participation give Randy a significant network of influence.
President & CEO, Tengo Internet
I have been most impressed with (Randy's) ability to get things done that he says he will complete, and on time. He has the uncanny ability to rally the troops around a focused effort while protecting team morale. Randall is very proficient, a great administrator, works well with his team, and knows what he wants to maximize profitability. Randall served on the Board of Directors of which I answered to, and he has always presented a positive, can-do approach to every project we encountered. He is very supportive to folks around him and quick to offer assistance and positive reinforcement, even in areas where there may need to be some constructive criticism. I enjoy working with Randy on advertising and marketing projects for his RV park clients. I consider Randy a professional and one of the best in his field.
Director of Advertising & Marketing
CalARVC (California Association of RV Parks and Campgrounds)
My company has been working with Randy on an ongoing basis in our efforts to acquire RV Parks. His knowledge of every aspect of the RV industry has proven to be invaluable to our research and decision-making. Mr. Hendrickson has demonstrated that there is no substitute for the kind of experience he has when it comes to analyzing a park's operations and arriving at some realistic strategies that will add value to the asset. We consider him to be a critical component to our team and someone we can trust to act in our company's best interests.
Crown RV Group
I've known Randy and the staff of his management company for about 6 years. Randy is extremely knowledgeable of best practices in operating and managing campgrounds and RV Parks. He is very consumer centric, but is also focused on the bottom line, which is a valuable combination. I would highly recommend Randy and his company for any campground or RV Park management opportunity.
Friend Communications, Inc.
I've worked with Randall for over 5 years, and I don't know anyone that knows the outdoor hospitality industry as thoroughly as Randall. He doesn't just understand the importance of customer service, he knows how to deliver customer service while maintaining a focus on profitability - a balancing act few have successfully managed.
CTO / VP Operations
(Was with another company when working with Randall at The Intrepid Group LLC dba Horizon RV Resorts)
Over the past several years I have worked with Randy to provide a wide array of technology solutions for multiple clients of the Intrepid Group. My observation is that Randy business experience, industry knowledge and marketing strategies have consistently provided tremendous value to his clients. This value translates to, high visibility, professional operations, guest satisfactions and progressive business development and growth. I highly endorse Randy and the professional staff at the Intrepid Group. January 18, 2009
VP, Support Services, Education and Consulting
While in the early planning stages of our first RV park development our crushing need for a knowledgeable and effective RV park consultant led me to research firms offering these consulting services. After careful consideration of their respective web sites and biographical content I narrowed my list down to a handful and began the interview process. When I contacted Randy by phone it was immediately apparent his 'hands on' experience depth and breadth from owning and/or managing RV resorts and parks would qualify him. But it was and still is his thoughtful and insightful manner of effectively communicating that allows him to leverage his invaluable experience for his clients success!
Avalon Landing RV Resort
Randy was on CalARVC's Board for several years and he was one board member that got it instantly and every time. He understands the implications events within the industry can have on his businesses and the industry as a whole. Randy is a visionary and can drive his business through and into the future. January 12, 2009
California Assn of RV Parks & Campgrounds
Randy's a proven RV park executive with a track record of success and satisfied clients. He respected throughout the industry for his innovation, experience and client and guest relations. Highly recommend his management services to any RV park owner looking for third party asset management. January 10, 2009
David Gorin & Associates
Randy is the premiere, professional manager of RV resorts in the western United States. I have recommended Randy to a number of my RV resort clients and he provides professional management services to several of them. He is an expert in the RV resort industry and knows how to maximize income and profitability for the properties.
Park Brokerage Inc.
Randy has always been a pleasure to work with, and has a complete understanding of the camping industry. His attention to detail, sincerity, and conscientous attitude are second to none. I've known and dealt with a multitude of park owners who have significantly improved their business and increased revenue as a result of his involvement.
Vice President, Industry Relations
International Insurance Services, Inc.
Randy at Horizon RV Resorts has been a pleasure to work with. His commitment to quality is exceptional. Randy is a true professional in the outdoor and RV industry!
CEO / Owner
BIG RIG MEDIA LLC